Custom Calling Services

Custom Calling Service is available on business and residence exchange service lines and PBX trunks as specified herein excluding semi-public service, and with the additional exception that the Call Waiting feature is not available on rotary hunting lines.

• (1) Automatic Line Connection provides an automatic connection between a calling station that goes off-hook and a preassigned directory number. When a customer with the Automatic Line feature goes off-hook the central office equipment automatically dials the preassigned one to fifteen digit number. Calls dialed to a subscriber's line with the Automatic Line option will be processed in a normal manner.

• (2) Automatic Recall *69 is an incoming call management feature which will enable a subscriber to have call set-up performed automatically to the calling party of the last incoming call. This will apply whether the incoming call was answered,unanswered, or encountered a busy tone. Two-level feature activation applies to Automatic Recall and allows the subscriber to hear the number of the last incoming call prior to deciding whether or not to recall that number.

• (3) Automatic Redial *66 is an outgoing call management feature which will enable the subscriber to have the system redial the last number called from his/her station. This applies regardless of whether the original call was answered, unanswered, or encountered a busy tone. The system will monitor the calling and called lines and will attempt to connect the call for up to 30 minutes. The activation of this feature can be canceled by the customer when desired.

• (4) Call Forwarding (*72 to activate/*73 to deactivate) permits a customer to have all calls to one telephone number transferred to any other dialable telephone number. The grade of transmission of calls which are forwarded may vary depending on the distance and routing necessary to complete the call, therefore, the normal grade of transmission is not guaranteed on any forwarded call.

• (5) Call Forwarding/Remote Access allows customers to activate or deactivate the call forward option on their telephone from a remote telephone. This feature requires the use of DTMF dialing at the remote station. To activate forwarding, dial 269-623-9191, wait for stutter dial tone, dial the seven digit number to be forwarded then dial the passcode, wait for stutter dial tone, dial *72 then dial the seven digit number to which calls will be forwarded then dial # to complete the entry. To deactivate forwarding, dial 269-623-9191, wait for stutter dial tone, dial the seven digit number to be unforwarded then dial the passcode, wait for stutter dial tone, dial *73 to cancel caff forwarding.

• (6) Call Transfer allows a customer who also has three way calling, to transfer a call to another directory number and then drop out of the call. The customer is responsible for all charges on the call.

• (7) Call Waiting permits a customer to receive an audible signal indicating that a second party wishes to talk to him. The customer may elect to terminate the first call and answer the second calling party, or hold completely private conversations with each of the two parties on an alternate basis. Includes (10) Cancel Call Waiting *70.

• (8) Caller ID/Calling Number Delivery will enable the customer to receive the calling number on incoming calls. The number will be delivered to the called party's Customer Premises Equipment (CPE) in the interval between the first and second ring. The calling number will remain for the duration of the call and can be viewed from the display on the CPE.

• (9) Calling Number Delivery Blocking *67 or *82 (both commands toggle function on and off) will allow the calling party to suppress his/her Directory Number (DN) so that the called party with Calling Number Delivery does not receive the information. The called party will receive a "private" message instead of the calling party's DN. This feature will be provided on a per line basis at no charge to all customers who subscribe to Private Listings. This feature will also be provided on a per call basis at no charge to all other subscribers.

• (10) Cancel Call Waiting *70 permits a customer subscribing to Call Waiting to prevent on a per call basis, the Call Waiting feature and signal, Incoming calls will receive a busy tone.

• (11) Customer Originated Trace *57 allows the subscriber to initiate a trace on the last incoming call by dialing an activation code. The call will be traced automatically, and the print out of the originating DN and the time the call was made will be forwarded to a predetermined location, not to the subscriber. The subscriber then contacts the telephone company or law enforcement agency to determine further action.

• (12) Distinctive Ringing on Single-Party Revertive allows a distinctive ringing pattern to be applied to a station when the call is coming from someone on the same telephone number. It is part of the Revertive Ringing package and will allow the subscriber to determine before answering the call whether the call is incoming or is from someone within his/her home or business. This feature is especially useful for extensions located outside the main structure.

• (13) Intracom permits a single line customer who has more than one station on the line to ring another station(s) from any station and enables communication between the stations on the same line. A distinctive ringing pattern will occur when the call is coming from someone on the same line.

• (14) Number Referral permits a customer to have a recorded message provide new number information when the original number has been changed or disconnected at the request of the customer.

• (15) Originate Only permits a customer to place outgoing calls. The telephone number is not listed and cannot be used to complete calls to lines with this feature.

• (16) Receive Only permits a customer to answer incoming calls, but restricts the line so that no outgoing calls can be made except calls to 911 emergency services.

• (17) Remote Call Forwarding to a Local Directory Number offers the opportunity to forward one number to another within the office without the need of a second line appearance. This feature is useful if a business has changed locations but its original telephone number is published in the directories. It allows the switch to forward all incoming calls to the old number to the new number without utilizing two line cards.

• (18) Remote Call Forwarding to a Long Distance Number intercepts and directs calls from a local telephone number to a toll location, with the called party receiving billing for the call. For example, a business with clientele in City A, but located in City B, can have local calls made to its business, which would otherwise be a toll call to the calling party.

• (20) Second Number/Teen Service/Multi-Ring Service permits a second number to be assigned to the same line. You use your regular phone, but each number has its own special ring. Subscribers who also have the Call Waiting feature assigned to their line will receive a distinctive Call Waiting tone for each telephone number.

• (21) Selective Call Acceptance *64 allows customers to define a list of up to 32 calling directory numbers that will be accepted. Any calling (T) numbers not on that list will be routed to announcements and rejected. The calling party not on the acceptance list will receive an announcement stating that the call is not presently being accepted by the called party. Subscribers can review and change the list of accepted directory numbers as desired.

• (22) Selective Call Forwarding *63 allows the subscriber to have (T) certain terminating calls forwarded from a list of up to 32 calling numbers to a designated remote station. The activity will occur whenever a call is received from a telephone number which has been indicated on a list of numbers, referred to as the Selective Call Forwarding screening list. Terminating calls from telephone numbers which cannot be identified or have not been indicated on the list will be given standard terminating treatment.

• (23) Selective Call Rejection *60 allows the subscriber to define a list of up to 32 calling numbers to be screened. Any calling numbers on (T) this list will be routed to announcements and rejected. All other calls will be treated normally. The calling party on the rejection list will receive an announcement stating the call is not presently being accepted by the called party.

• (24) Selective Distinctive Ringing/Call Waiting *61 is an incoming call management feature which will allow the subscriber to define a list of up to 32 calling DNs that will provide the subscriber with special incoming call treatment. Any incoming calls on this list will be indicated by a distinctive ringing pattern or a distinctive Call Waiting tone, if applicable. Terminating calls from telephone numbers which are not on the list, or which cannot be identified, will be given standard treatment.

• (25) Single-Party Line Revertive Ring allows a type of intercom system so subscribers can reach parties on a remote part of their property (for example, a garage, greenhouse, or barn). Subscribers dial their number and hang up. All extensions ring. The intended party picks up the extension and is connected.

• (26) Speed Calling permits a customer to reach preset numbers by abbreviated dialing. Speed-Call-30 provides for up to thirty preset numbers. Speed-Call-8 provides for up to eight preset numbers. The user dials *75 (*74 with SC8) to alter the list.

• (27) Three-Way Calling permits the user to add a third party to an existing call. The grade of transmission on Three-Way Calling may vary depending on the distance and routing necessary to complete such a call, therefore, the Telephone Company makes no representation as to the quality of transmission.

• (28) Toll Denial permits a customer to make local and/or emergency (911) calls only.

• (29) User Programmable Call Forward, Busy/No Answer provides transfer capability to incoming calls that encounter a busy or no-answer state. The forwarded-to DN will be programmed by the subscriber by dialing an access code followed by the number. In addition, the subscriber will program the number of rings before transfer to
  designate a no-answer state. These capabilities can be activated or deactivated from a remote station. This feature is available to residential and business end-users and is compatible with normal Call Forward and Usage Sensitive Call Forward features. It requires the use of DTMF dialing at the remote station. Dial *93 to reset then dial "*92 (nbr of rings) (Fwd to number) #" to activate.

• (30) Warm Line/Time Delay allows the customer normal access to a telephone but automatically dials a predesignated number after a specific amount of time (usually 30 seconds).

• (31/32) Voice Mail Click here for voice mail instructions.

The monthly rates below apply to each line equipped and are in addition to the regular rates for the class of service furnished and any applicable service charges as covered under Service Charges in Tariff M.P.S.C. No. 1.

Touchcall service is included with residence lines at no extra charge.

Line Haul Charges, Call Forwarding

The calling party is responsible for payment of regularly applicable charges for sent-paid messages. The customer who forwards calls to a long distance number is responsible for the payment of regularly applicable charges for a dialed station-to-station call. For collect calls, the party subscribing to the Call Forwarding Service is responsible for the payment of charges if a party at the number to which calls are forwarded accepts the call.

On a person-to-person or collect call that is not accepted the party who forwards calls to a long distance number will be charged the dial station-to-station rate in effect for this portion of the call.

(1)   Automatic Line Connection                          (31300)         $ 3.95
(2)   Automatic Recall *69                               (31610)           2.95
        ($0.60 call without this feature)
(3)   Automatic Redial *66                               (31600)           2.00
(4)   Call Forwarding *72 to activate,*73 to deactivate  (30400)           2.00
(5)   Call Forwarding/Remote Access                      (30410)           2.00
(6)   Call Transfer                                      (30411)           1.00
(7)   Call Waiting (Includes Cancel Call Waiting *70)    (30600)           2.95
(8)   Caller ID/Calling Name Delivery                    (31622)           6.00
(9)   Calling Number Delivery Blocking *67          (See Note A Below)     Free
(10)  Privacy                                            (31623)           3.95
(11)  Customer-Originated Trace *57                      (31660)           2.00
(12)  Distinctive Ringing on Single-Party Revertive      (31630)           2.00    (See Note B Below)
(13)  Intracom                                           (31200)           2.00
(14)  Number Referral                                    (31515)           3.00
(15)  PIN Toll Control                                   (31800)           9.95
(16)  Receive Only                                       (30810)           5.00
(17)  Remote Call Forwarding to Local Number             (31710)          16.45
(18)  Remote Call Forwarding to Long Distance Number     (31650)           2.00
(19)  Private Call Rejection *77/*87                     (31400)           2.00
(20)  Second Number/Teen Service/Multi-Ring Service      (31000)           3.00
(21)  Selective Call Acceptance *64                      (31670)           2.95
(22)  Selective Call Forwarding *63                      (31680)           2.95
(23)  Selective Call Rejection *60                       (31690)           2.95
(24)  Selective Distinctive Ringing/Call Waiting *61     (31640)           2.00
(25)  Single-Party Revertive Ring                                          Free
(26)  Speed Calling (8 number list) *74/SC8              (30200)           2.00
      Speed Calling (30 number list) *75/SC30            (30300)           2.00
(27)  Three-Way Calling                                  (30700)           2.00
(28)  Toll Denial                                        (30800)           5.00
(29)  User Programmable Call Forward, Busy/No Answer     (30412)           2.00
(30)  Warm Line/Time Delay                               (31100)           2.00
(31)  Voice Mail Service, Multiple Mailboxes:

              First 20 Mailboxes, Each                   (31510)           3.00
              Next  80 Mailboxes, Each                   (31511)           2.00
              Over 100 Mailboxes, Each                   (31512)           1.50

(32)  Voice Mail Service, Single Mailbox                 (31500)           3.00
(33)  Teen Service / 2nd Number                          (31000)           3.00
(34)  Private Listing                                    (14940)           1.95
(35)  Wire Maintainance                                  (29200)           1.95

Note A: An $11.95 Service Ordering Charge and Line Connection Charge may apply.
Note B: A $3.00 One Time Fee Applies.

Combination Packages offer reduced rates

(01) Call Waiting & Call Forwarding                      (30913)           2.95
(02) Call Waiting & Voice Mail & Caller Name Privacy &   (30P02)          11.90
       Call Forwarding
(03) Call Waiting & Voice Mail & Caller Name &           (30P04)           9.00
       Call Forwarding
(04) Call Waiting & Voice Mail & *69 & Call Forwarding   (30P06)           5.00
(05) Call Waiting & Voice Mail & Three Way Calling &     (30P08)           5.00
       Call Forwarding
(06) 1+ Calling                                          (3171A)           4.95
(07) Privacy & 1+ Calling                                (3171D)          11.95
(08) Voice Mail & 1+ Calling                             (3171E)           6.95
(09) Privacy & 1+ Calling                                (3171F)          11.45
(10) Privacy & Voice Mail & 1+ Calling                   (3171G)          13.95